{"id":7548,"date":"2026-03-30T08:23:51","date_gmt":"2026-03-30T05:23:51","guid":{"rendered":"https:\/\/laplandspirit.com\/?page_id=7548"},"modified":"2026-03-30T08:37:30","modified_gmt":"2026-03-30T05:37:30","slug":"tietosuojaseloste","status":"publish","type":"page","link":"https:\/\/laplandspirit.com\/en\/tietosuojaseloste\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Controller<\/h4>

Joulupukin Juna Oy<\/strong>
Rautatiekatu 7, 94100 Kemi, Finland
Phone: +358 40 553 6248
Email: info@joulupukinjuna.fi<\/p>

2. Contact person for privacy matters<\/h4>

Minna Miettunen
Rautatiekatu 7, 94100 Kemi, Finland
Phone: +358 40 553 6248
Email: minna.miettunen@laplandspirit.com<\/p>

3. What personal data we collect<\/h4>

We may process the following categories of personal data:<\/p>

  • name<\/li>
  • email<\/li>
  • phone<\/li>
  • booking and passenger details<\/li>
  • information related to additional services<\/li>
  • payment-related information<\/li>
  • customer communications and feedback<\/li>
  • marketing permissions<\/li>
  • technical usage data and cookie data<\/li><\/ul>

    FareHarbor\u2019s data processing terms state that, when its service is used, personal data may include items such as full name, phone number, email address, payment details, browsing history and data collected by cookies or similar technologies. In that context, FareHarbor acts as the data processor and the provider acts as the data controller.<\/p>

    4. Purposes of processing<\/h4>

    We process personal data for the following purposes:<\/p>

    • receiving and managing bookings<\/li>
    • processing payments<\/li>
    • delivering tickets, confirmations and customer communications<\/li>
    • customer service<\/li>
    • accounting and legal compliance<\/li>
    • service development and reporting<\/li>
    • marketing where the customer has given consent<\/li><\/ul>

      5. Legal bases for processing<\/h4>

      The legal bases for processing may include:<\/p>

      • performance of a contract<\/li>
      • compliance with a legal obligation<\/li>
      • legitimate interest<\/li>
      • consent, where applicable<\/li><\/ul>

        6. Data sharing and processors<\/h4>

        We may disclose or provide access to personal data to service providers who process personal data on our behalf for the purpose of delivering our services. These may include:<\/p>

        • FareHarbor,<\/strong>which we use as our booking platform<\/li>
        • Stripe<\/strong>which we use for payment processing<\/li>
        • accounting and financial administration providers<\/li>
        • technical service providers such as website hosting and email providers<\/li><\/ul>

          FareHarbor states in its Data Processing Agreement that it processes personal data on behalf of the provider as a data processor, while the provider remains the data controller. FareHarbor also states that payments collected through its systems are processed by PCI Level 1-certified payment service providers such as Stripe, and that FareHarbor does not store cardholder data.<\/p>

          7. Payment data<\/h4>

          Payments are processed through Stripe. We do not store full payment card details in our own systems. Payment processing is also subject to Stripe\u2019s own terms and privacy practices. FareHarbor states that payments processed through its systems are handled by PCI Level 1-certified payment service providers.<\/p>

          8. International transfers<\/h4>

          Some of our service providers may be located outside the EU or EEA, or may process data outside the EU or EEA. Where this happens, we will ensure appropriate safeguards in accordance with applicable data protection law.<\/p>

          9. Data retention<\/h4>

          We retain personal data only for as long as necessary for the purposes described in this policy or as required by applicable law. For example, accounting records are retained for the period required by accounting legislation.<\/p>

          10. Your rights<\/h4>

          You may have the right to:<\/p>

          • You may have the right to:<\/li>
          • request correction of inaccurate data<\/li>
          • request erasure of your data<\/li>
          • request restriction of processing<\/li>
          • object to processing<\/li>
          • withdraw consent where processing is based on consent<\/li>
          • lodge a complaint with a supervisory authority<\/li><\/ul>

            Requests regarding personal data can be sent to: sales@laplandspirit.com<\/p>

            Cookies<\/h2>

            We use cookies and similar technologies on our website to enable the site to function properly, analyse usage, improve the user experience and, where applicable, support marketing. You can manage your cookie preferences through the cookie banner or your browser settings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Tietosuojaseloste 1. Rekisterinpit\u00e4j\u00e4 Joulupukin Juna OyRautatiekatu 7, 94100 Kemi, FinlandPuhelin: +358 40 553 6248S\u00e4hk\u00f6posti: info@joulupukinjuna.fi 2. Yhteyshenkil\u00f6 tietosuoja-asioissa Minna MiettunenRautatiekatu 7, 94100 Kemi, FinlandPuhelin: +358 40 553 6248S\u00e4hk\u00f6posti: minna.miettunen@laplandspirit.com 3. Mit\u00e4 tietoja ker\u00e4\u00e4mme Voimme k\u00e4sitell\u00e4 esimerkiksi seuraavia tietoja: nimi s\u00e4hk\u00f6postiosoite puhelinnumero varaus- ja matkustajatiedot mahdolliset lis\u00e4palveluihin liittyv\u00e4t tiedot maksutapahtumaan liittyv\u00e4t tiedot asiakasviestint\u00e4 ja palautteet markkinointiluvat […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7548","page","type-page","status-publish","hentry"],"yoast_head":"\nTietosuojaseloste - Lapland Spirit Rail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/laplandspirit.com\/en\/tietosuojaseloste\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tietosuojaseloste - Lapland Spirit Rail\" \/>\n<meta property=\"og:description\" content=\"Tietosuojaseloste 1. Rekisterinpit\u00e4j\u00e4 Joulupukin Juna OyRautatiekatu 7, 94100 Kemi, FinlandPuhelin: +358 40 553 6248S\u00e4hk\u00f6posti: info@joulupukinjuna.fi 2. Yhteyshenkil\u00f6 tietosuoja-asioissa Minna MiettunenRautatiekatu 7, 94100 Kemi, FinlandPuhelin: +358 40 553 6248S\u00e4hk\u00f6posti: minna.miettunen@laplandspirit.com 3. 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